As part of its efforts to unify the government bureaucracy zeroing project launched by the UAE government, the Ministry of Human Resources and Emiratization announced the introduction of enhancements in the "worker permit cancellation" service.
The improvements included integrating cancellation types into a single package, cutting the number of fields required to submit an application from seven to two, doing away with the need to submit supporting documentation, speeding up the process from three minutes to forty-five seconds, and enabling applications to be approved automatically.
Time and effort
In an effort to provide exceptional services with simple steps, the ministry stated in a post shared on social media that it seeks to streamline processes through the process of development and enhancements to services. This will allow customers to save time and effort.
The ministry previously announced six improvements to the "work permit renewal" service, all of which fell within the framework of keeping up with efforts to zero government bureaucracy. These improvements included eliminating requirements through a unified exchange of data between the relevant authorities, cutting the number of fields from 27 to only 5, reducing the number of required documents from three to one, and shortening the processing time from six to one minute. In addition, the ministry eliminated the need for applications when beginning procedures at the federal authority for identity, citizenship, Customs, and port security.
Digital platform
The UAE government recently declared that the second phase of the "work package "to include all emirates of the country through the unified digital platform" work in the Emirates" has begun. This package offers a number of essential services that enable individuals, businesses, and investors to complete the necessary paperwork for employment and residency in the nation via a single, integrated electronic platform, in keeping with the government's push to reduce bureaucracy. These services are aimed at boosting government efficiency, improving customer satisfaction, and making the UAE a desirable place to live and work.
Through process simplification, adherence to the idea of requesting data only once, reduction of requirements and procedures, and proactivity in service delivery, the unified platform of the business package seeks to enhance the experience of diverse segments of society, be they individuals or business owners, to be the fastest and most efficient UAE services.